You will be therefore expected to present a piece of work to a high standard which shows, among other things, a good understanding of topics discussed, evidence of outside research, and appropriate referencing and presentation styles. The assignment is divided into two sections; you will select and answer one question from each section. Each question should be answered separately and should be presented as two distinct sections. Therefore, it is advised you start each part on a new page and with a clear subheading restating each question while making it clear which question number youve chosen. You should also have two separate reference lists for each question. Section 1
Question 1) It is acknowledged that consumers have basic rights. Describe a case (United Airlines flight 3411 dragged passenger off the flight) where a company violated consumer rights. What rights were violated and what were the effects/consequences of it? Critically assess the company responses in your case. (1,250 words)Section 2
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