Beebe, Susan Beebe, Mark Redmond This is Chapter 5 you need to be looking at. Think back over the last couple of weeks, in your numerous communication exchanges with peers, family, colleagues at work and close friends, make an effort to listen carefully and effectively. Then following each exchange, make a list of at least four items that you remember. Why is there a difference in what you remember? What factors contributed to your ability to listen? Please explain and discuss.
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