Solve problems 8 & 9 (p. 190)
Since managers have more than enough to do, they do not need to be chasing after problems that are really not problems at all. Statistical process control (SPC) is a tool that aids managers determine what common cause variation is (which does not require action) and what assignable cause variation is (which does require them to take action).
Learning Activity #3: Process Analysis Exercise
Using OM Explorer solve problems 8 & 9 (p. 190) at the end of Chapter 5.
Use one APA formatted paper to respond to both problems. Create a heading to separate information for each problem so you can include both problems in one APA paper.
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