Wells Fargo is among the top chart of financial service that has utilized many ways in maintaining their top chart. Outsourcing being one of it is when a company decides to move some jobs outside the United State in order to pay their employee less. Wells Fargo as develop the technique of outsourcing to increase their revenue and to expand their company brand name in other countries. In recent years, Wells Fargo opened a technology center also known as a customer service center in India, to make it easier for customers in other countries to access help when needed. In addition, Wachovia was acquired by Wells Fargo in 2008 and started partnering with some of the Indian firms such as Genpact Ltd. This paper will feature some of the history of Wells Fargo, and how the use of outsourcing has help in the growth and expansion of the company.
Wells Fargo: History
Wells Fargo is the largest bank by assets in the United State and is generally known for offering banking, buying gold, selling paper bank drafts and delivery gold or any valuable item. Wells Fargo is claiming to be the most integrated financial service company. In 1852, Henry Wells and William Fargo founded Fargo & Co. which today is known as Wells Fargo. During the years Wells Fargo developed a system that will help the company deliver their business faster and speedy communication to overseas. By the year 1866, the company joined a western stage line that produces a stagecoach. A stagecoach is a vehicle that was built to handle rough and rutted roads when traveling to a different state.
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