Please complete a paper (not to exceed 1,650 words) that describes how you would use the decision-making concepts and tools presented in the class to address the complex management decision in the attached case study The Crowded Clinic. Please use Times Roman, 12 font size, double spaced. Please include a detailed discussion, in the context of evaluation-based decision making, of each of the steps and tools that you would choose in working through the problem, as well as those that would not choose; providing reasons for both of these decisions. Additionally, please discuss the output and outcome metrics that you would use to measure success, and the reasons for choosing them. References are not required, but may be included to strengthen your points, if desired. Your grade assessment will be based on: 1) How well you completely and coherently assimilate and articulate what you have learned in the course in addressing your problem; and 2) The depth and breadth of your discussion, the inclusion of the number of models and tools, your rational for your strategy for implementing the evaluation-based decision model and your rational for either using or not using each tool. The purpose of the paper is to demonstrate the concepts below: Evaluation-based decision model (relevance, impact, effectiveness, sustainability, progress, adequacy, efficiency) ****MUST ADDRESS ALL EVALUATION COMPONENTS Use of output/outcome feedback information to modify program/activity input and throughput Integrating data into decision making ? Data sources ? Data quality ? Data analysis The assortment of tools you can utilize in the decision-making process: Monitoring Trend analysis Surveys Case studies Predictive tools (decision trees) Group decision making techniques
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