Identify an operational issue that impacts on performance within somewhere you work or have worked or are familiar with and critically apply key concepts and principles contained in lecture notes, recommended books and journal articles to: Apply an appropriate model(s) to identify the root cause(s) of the issue.

Explain how and why the root cause(s) impact on performance. Evaluate the application of theoretical principles from operational management to resolve the issue. You are required to write a piece of evaluative written work that mainly uses the books and journal articles referenced in the MDRS, lecture notes and Additional Reading folders on the Canvas module site. Please use mainly the references I provided you. Use this link for Academic resources I asked you to use: https://ucbirmingham.instructure.com/courses/6246/modules/items/124360 UID: you13073912 Psswrd: khatun76 Choose hyatt hotel birmingham for the report – discuss the slow service

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