Review the guidelines for making small talk and other types of everyday conversation you explored in the textbook and in the learning activities.

Find links to YouTube videos that demonstrate a good and bad example of each of the following: making small talk, making an apology, and giving and receiving a compliment. Include the minute and second the viewer should begin watching if not the entire video. Outline a set of specific instructions on how to make small talk, make an apology, and give and receive a compliment.

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