What is information technology, and why is it important to a business? 2. Define business profiles, processes, and modeling.

3. Identify the main components of an information system, and describe the systems stakeholders. 4. Explain the difference between vertical and horizontal systems packages. 5. How do companies use EDI? What are some advantages of using XML? 6. Describe five types of information systems, and give an example of each. 7. Describe four organizational levels of a typical business and their information requirements. 8. Describe the phases of the systems development life cycle, and compare the SDLC waterfall model with the spiral model. 9. Explain the use of models, prototypes, and CASE tools in the systems development process. Also explain the pros and cons of agile development methods. 10. What is object-oriented analysis, and how does it differ from structured analysis? Questions for chapter 2-Page 86 Review Questions 1. What is a business case? How does a business case affect an IT project? 2. What is a SWOT analysis and why is it important? 3. What are five common reasons for systems projects? 4. What are some internal and external factors that affect systems projects? 5. What are some advantages and disadvantages of a systems review committee? 6. What is feasibility? List and briefly discuss four feasibility tests. 7. How do tangible benefits differ from intangible benefits? 8. What are the steps in a preliminary investigation? 9. What is project scope? What is a constraint? In what three ways are constraints classified? 10. Explain how you might use fishbone diagrams, Pareto charts, and XY charts in problem-solving. Be specific, and describe the advantages of each tool. More information attached

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